{"id":7245,"date":"2026-01-21T15:16:52","date_gmt":"2026-01-21T15:16:52","guid":{"rendered":"https:\/\/bluetengold.ch\/agb\/"},"modified":"2026-04-23T12:33:28","modified_gmt":"2026-04-23T12:33:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/bluetengold.ch\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:60px;--awb-padding-left:60px;--awb-padding-right-small:30px;--awb-padding-left-small:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-no-small-visibility fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:42px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Terms and Conditions<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-no-medium-visibility fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:35px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Terms and Conditions\u00a0<\/h1><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Bl\u00fctengold GmbH<\/h4><\/div><div class=\"fusion-text fusion-text-1\"><p>As of January 2026<\/p>\n<p>These General Terms and Conditions (hereinafter <strong>TCs<\/strong>) apply to all orders and contracts concluded via the online shop of <strong>Bl\u00fctengold GmbH<\/strong>, Altelsweg 9, 3661 Uetendorf, Switzerland (hereinafter Bl\u00fctengold).<\/p>\n<p>Bl\u00fctengold sells its products to customers residing in Switzerland as well as in member states of the European Union.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">1. Scope<\/h4><\/div><div class=\"fusion-text fusion-text-2\"><p>These T apply to all orders for goods placed via the Bl\u00fctengold online shop. Deviating conditions of the customer do not apply unless Bl\u00fctengold expressly agrees to their validity in writing.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">2. Offer and Conclusion of Contract<\/h4><\/div><div class=\"fusion-text fusion-text-3\"><p>The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order.<br \/>\nThe contract is concluded as soon as Bl\u00fctengold accepts the customer&#8217;s order by sending an order confirmation via email.<br \/>\nBl\u00fctengold reserves the right to refuse orders without giving reasons, particularly in cases of suspected misuse or false information.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">3. Prices<\/h4><\/div><div class=\"fusion-text fusion-text-4\"><p>All prices are in Swiss Francs (CHF) or Euros (EUR), depending on the selected delivery country.<br \/>\nPrices include\u2014where applicable\u2014statutory VAT. <\/p>\n<p>Shipping costs are shown separately during the ordering process.<\/p>\n<p>Bl\u00fctengold reserves the right to change prices at any time. The price displayed at the time of the order is decisive.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">4. Payment Terms<\/h4><\/div><div class=\"fusion-text fusion-text-5\"><p>The available payment methods are displayed in the online shop.<\/p>\n<p>For orders from Switzerland, payment processing is handled via zahls.ch. For orders from the European Union, payment processing is handled via VivaWallet. <\/p>\n<p>The charge is made immediately upon ordering, unless otherwise agreed.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">5. Delivery<\/h4><\/div><div class=\"fusion-text fusion-text-6\"><p>Delivery is made to the delivery address specified by the customer.<\/p>\n<p>Delivery times are non-binding unless expressly agreed otherwise.<\/p>\n<p>Bl\u00fctengold is entitled to make partial deliveries, provided this is reasonable for the customer.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">6. Transfer of Risk<\/h4><\/div><div class=\"fusion-text fusion-text-7\"><p>For deliveries within Switzerland, the risk passes to the customer upon handover of the goods.<\/p>\n<p>For deliveries to the European Union, the risk passes to the customer upon handover of the goods to the transport company, to the extent permitted by law.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">7. Right of Withdrawal (EU customers only)<\/h4><\/div><div class=\"fusion-text fusion-text-8\"><p>Customers residing in the European Union have the right to withdraw from the contract within 14 days without giving reasons.<\/p>\n<p>The withdrawal period is 14 days from the day on which the customer received the goods.<\/p>\n<p>To exercise the right of withdrawal, the customer must inform Bl\u00fctengold of the decision by means of a clear statement (e.g., by email).<\/p>\n<p>Excluded from the right of withdrawal are:<\/p>\n<ul>\n<li>sealed goods that are not suitable for return for reasons of health protection or hygiene, if the seal was removed after delivery.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">8. Warranty<\/h4><\/div><div class=\"fusion-text fusion-text-9\"><p>Statutory warranty provisions apply.<\/p>\n<p>Obvious defects must be reported to Bl\u00fctengold immediately after receipt of the goods.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">9. Liability<\/h4><\/div><div class=\"fusion-text fusion-text-10\"><p>Bl\u00fctengold is only liable for damages resulting from intentional or grossly negligent breaches of duty, to the extent permitted by law.<\/p>\n<p>Liability for indirect or consequential damages is excluded.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">10. Disclaimer for Effects of CBD Products<\/h4><\/div><div class=\"fusion-text fusion-text-11\"><p>The CBD products offered by Bl\u00fctengold are not medicinal products and do not replace medical or therapeutic treatment.<\/p>\n<p>No healing or efficacy promises are made. Use is at your own responsibility.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">11. Data Protection<\/h4><\/div><div class=\"fusion-text fusion-text-12\"><p>The processing of personal data is carried out in accordance with Bl\u00fctengold&#8217;s privacy policy, which is an integral part of these T<\/p>\n<\/div><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">12. Applicable Law and Jurisdiction<\/h4><\/div><div class=\"fusion-text fusion-text-13\"><p>Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).<\/p>\n<p>The place of jurisdiction is\u2014to the extent permitted by law\u2014the registered office of Bl\u00fctengold GmbH.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">13. Final Provisions<\/h4><\/div><div class=\"fusion-text fusion-text-14\"><p>Should individual provisions of these T be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.<\/p>\n<p>Bl\u00fctengold reserves the right to change these T at any time. The version current at the time of the order applies.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-7245","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions (T) | Bl\u00fctengold GmbH<\/title>\n<meta name=\"description\" content=\"General Terms and Conditions of Bl\u00fctengold GmbH for the online shop in Switzerland and the EU.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bluetengold.ch\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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